Books directly into the systems that already run your locations
- Zenoti
- Mindbody
- MyTime
- Boulevard
- Dentrix
- Mariana Tek
01 —Working the books
A teammate that works your books from open to close.
Predictive Rain connects to your booking system and works alongside your team all day. It spots gaps as they appear, decides who to message and who to leave alone, sends the outreach, and carries every reply to a confirmed booking. What you see is a fuller book and a short list of anything that needed a human.
Working the books · live
Glow Aesthetics · 3 locations · Tue, Sep 16 · 2:40 PM
- Open slots this week
- 383 opened today
- Contacts scored
- 24,816
- Asked so far today
- 4121.7% of list
- Booked so far today
- 1931 expected by close
- Left alone
- 24,404
| Contact | Why now | Likely to book | Predicted value | Reached | Status |
|---|---|---|---|---|---|
Maya R. Domain | Cancellation opened Thu 6:00 PM · 92 days since last visit Booked Thu 6:00 PM · Zenoti | 0.91 | $480 | SMS · 11:10 AM | Booked |
Devon K. Round Rock | Hydrafacial · usually every 6 weeks, now at 9 Replied · agent offering times | 0.86 | $210 | SMS · 12:30 PM | In conversation |
Priya S. Cedar Park | Laser package · 3 of 6 sessions unused Her usual reply window | 0.81 | Prepaid | Queued · 4:15 PM | Queued |
Jordan M. Domain | Membership lapsed 4 months · replied last time Billing question · routed to Ashley | 0.74 | $149 / mo | SMS · 1:05 PM | Human review |
Alex T. Round Rock | Dermaplaning · booked 33 days ago 4 messages in 30 days | 0.42 | $95 | — | Hold |
Sam W. Cedar Park | Consult no-show · 200+ days Low intent · protect list | 0.19 | — | — | Hold |
Riley O. Domain | Retail only · never booked a service Below threshold | 0.11 | — | — | Hold |
02 —Automatic outreach
Nobody on your team has to send a text.
Who to ask
It knows who's ready before anyone asks
Every client in your booking system is ranked, continuously through the day, by how likely they are to reply and book right now, learned from your own history: visit rhythm, services, packages, past replies. The list writes itself, and so does the timing.
Who to leave alone
Minimal blast radius
Only the top of the ranking hears from you. Everyone else is left alone automatically, so your list stays responsive and your opt-outs stay low while the books fill. No campaign to build, no segment to maintain.
Fully booked
Open slots fill themselves
When a slot opens, a cancellation lands or an afternoon looks soft, the right clients hear about it within minutes, and every confirmed booking lands straight in your POS.
Beyond rebooking
Memberships and products sell themselves, too
The same engine runs fully automated SMS campaigns for renewals, packages and retail. Flip a campaign to approve-first if you want eyes on it.
Multi-unit
Every location, one brain
Brand-wide guardrails keep contacts from being over-asked across locations, while each shop's outreach runs on its own demand and staff.
03 —Agent conversations
The conversation runs itself, all the way to booked.
Forecasting
It sees the soft week and starts early
Demand forecasts for every location flag the gaps ahead, so outreach begins on its own, at a measured pace, before the calendar goes quiet. Nobody has to notice the dip.
Integrations
Books straight into the system you already run
Zenoti, Mindbody, MyTime, Boulevard, Dentrix, Mariana Tek and more, plus Slack and Microsoft Teams for your team. Confirmed appointments land on the calendar with no double entry.
Agent conversations
From first text to confirmed appointment
Agents answer questions, handle reschedules and write the booking into your POS, in your brand's voice, without a person in the thread.
Human-in-the-loop, optional
Completely hands-off, or exactly as hands-on as you want
Run each campaign fully automated, approve-first or review-only. Clinical questions, billing disputes and anything off-script escalate to a human in Slack or Teams with the full thread attached. Everything else never needs one.
04 —Human escalation
Your team only hears about the moments that matter.
Escalations, approvals and a daily tally post natively to Slack or Microsoft Teams. When a conversation needs a person, the card arrives with the full thread and a drafted reply.
#glow-domain
Predictive Rain, Ashley, Dr. Chen and 6 others
Predictive Rainapp8:00 AM
Today's plan · Domain
38 open slots this week, 3 opened overnight. Reaching 141 of 8,320 contacts (1.7%) through the day, each in their usual reply window. Expected 11 bookings, ±2. Quiet hours 8 PM to 9 AM.
View planAdjust thresholdPredictive Rainapp11:14 AM
Maya R. booked Thu 6:00 PM with Dr. Chen · Neurotoxin touch-up · $480Written to Zenoti
Predictive Rainapp1:22 PM
Needs a human · billing dispute
“Can you waive the reactivation fee? I was charged twice in March.”
Jordan M. · lapsed member · 4 yrs · $3,140 lifetime
Suggested reply
Totally understand, Jordan. I'm looping in Ashley from our team to sort out March and get you set back up.
Approve replyEditTake over
Ashley Park1:31 PM
Taking this one. I'll credit March and call her.
/rain hold Jordan M. 7dPredictive Rainapp1:31 PM
Holding Jordan M. for 7 days. Thread handed to Ashley.
Predictive Rainapp2:05 PM
Cancellation: Dr. Chen, 4:30 PM today. Reaching the 6 clients most likely to take it.
Predictive Rainapp2:19 PM
Noor A. took the 4:30 PM with Dr. Chen · Hydrafacial · $210Refilled in 14 min
Predictive Rainapp6:00 PM
Domain today: 11 bookings · 1 same-day cancellation refilled · 2 escalations, both resolved · 0 opt-outs.
- Optional, not required
- Hands-off by default. Your channel gets a plan in the morning, bookings as they land through the day, and a tally at close. Nothing needs you in between unless you want it to.
- Escalations arrive with the whole story
- Clinical questions, billing disputes and anything off-script land with the full thread, the client’s history and a suggested reply already drafted. One tap approves, edits or takes over.
- Native Slack and Teams apps
- A channel per location plus a brand roll-up. Pause a contact, push an open slot or adjust the threshold from the card or a slash command. No new dashboard, no new tab.
